My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my automobile's appointment. The service was tire rotation and checking all fluid levels. They even washed my car prior to taking it home. We've been doing business with Toyota Santa Cruz for many years. It is a pleasure doing business with Toyota Santa Cruz.

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Your staff really helped me, in a time a great stress. I was on my way to an important meeting with a surgeon, about 60 miles away, in two hours, and suffered a nail penetration of my rear tire. I limped into the dealership and they prioritized my repair, enabling me to get to my appointment on time. All of your folk were wonderful, especially your representative, Brian, who organized and executed the entire process. I already thought the dealership was the best in the business but thank you so much, again, you have my undying loyalty and all my future ...

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Andrea was very professional, friendly, Service appt was quick yet efficient, great communication. My 4 runner was sparkling clean when I left. Thank you Andrea :)

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I purchased a 4Runner from this location in 2004. I had a great experience then and I had high expectations going in. Glad to say that I wasn't disappointed. I give this dealership a thumbs up and I am very pleased with my experience. The staff here were friendly and attentive. Everybody was friendly and courteous. I had a great experience buying my new car here and recommend it to anyone looking for a new car.

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It’s apparent that good personal connection and friendly customer service are the priorities at Toyota of Santa Cruz. I felt that my questions and concerns were all addressed thoroughly and in a very reassuring manner. I even received information about how to optimally schedule my next three service visits to take advantage of my two-year window of covered service visits. Thank you.

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