Notice at Collection of Personal Information
HPT Motors, LLC dba Santa Cruz Toyota (“Dealership,” “we,” “us” or “our”) respects the privacy of the information our customers entrust to us. This Notice at Collection applies to both the online and offline collection of information. We sell personal information unless you instruct us not to do so through the form located below. For more information regarding our privacy practices and consumer rights under the California Consumer Privacy Act, view our Privacy Policy.
| Categories of personal information we collect from you | The business or commercial purpose(s) for which it will be used: |
|---|---|
| Identifiers, such as: | |
| Name, postal address, email address, IP address, identification numbers (e.g., social security number, driver's license number, state identification number, military identification number or passport number) | To respond to your requests and inquiries; communicate with you regarding our products or services; enter into transactions with you; process your transactions; send you marketing communications; complete government forms; confirm your identity and that you are at least 18 years old; and/or confirm you are licensed to drive our vehicles or take delivery of a vehicle you have purchased or leased from us |
| Other personal information described in Civil Code Section 1798.80(e), such as: | |
| Phone number; insurance information; bank account number, credit card number, debit card number, or other financial information; and/or your signature | To respond to your requests and inquiries; communicate with you regarding our products or services; enter into transactions with you; process your transactions; send you marketing communications; confirm your insurance coverage; confirm your identity; obtain authorization to collect payment from you; collect payment from you; confirm acknowledgement of receipt of documents we provide to you; and/or to complete government forms |
| Physical description and characteristics of protected classifications under California or federal law, such as: | |
A photocopy/scan of government issued identification reveals personal information. For example:
Completion of a Translated Contract Acknowledgement or signing of translated documents reveals your primary language | To confirm your identity; confirm you are licensed to drive our vehicles or take delivery of a vehicle you have purchased or leased from us; confirm eligibility for a manufacturer/lender rebate and to apply for and process any such rebate; determine coverage under the Military Lending Act; provide you with copies of certain documents written in the language in which your transaction was primarily negotiated, as required by law; and/or to complete government forms |
| Commercial information from selling/providing products or services to you, such as: | |
| Information, including vehicle information and ownership information, regarding a transaction in which we sell or lease a vehicle to you and/or buy a vehicle from you, or provide parts, service repairs to, or maintenance or inspection of your vehicle | To process your transactions; appraise your current vehicle; send you informational and marketing communications; retain records of transactions as required by law; fulfill the terms of a written warranty or product recall; to process warranty, insurance or service contract claims; and/or to complete government forms |
| Biometric information: | |
| If you will be financing or leasing a vehicle from us, we collect a copy of your thumbprint if you complete a "Thumbprint form" | To confirm your identity |
| Internet or other electronic network activity information, such as: | |
| IP address, browsing history, and search history | To communicate with you regarding our products and services; improve user experiences by making our website easier to use and navigate, and more personalized based on the profile we create about you |
| Geolocation information, such as: | |
| Location of IP address or location of vehicle (using GPS, as permitted by law) | To respond to your requests and inquiries; enter into transactions with you; process your transactions; send you marketing communications; track your vehicle as permitted by law. |
| Sensory data, such as audio information: | |
| Voicemail messages and/or recorded phone calls (with your consent) | To communicate with you; some phone calls are recorded (with your consent) for training our staff and for quality assurance purposes |
| Professional or employment related information, such as: | |
| Information regarding current occupation | To determine eligibility for a manufacturer/lender rebate and process applicable rebate; to determine eligibility for employee price discounts; and/or to complete government forms |
| Education information, such as | |
| Information regarding whether you are or will soon be a college graduate | To determine eligibility for a manufacturer/lender rebate and process applicable rebate, if applicable |
| Inferences drawn from information collected to create a profile, such as: | |
| Information regarding your vehicle preferences and needs | To communicate with you regarding our products and services and to market to you |
| Credit information, including employment information, if you apply to finance or lease a vehicle, or make full payment by check. | See our Privacy Notice |
Your California Privacy Rights
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained herein and applies solely to consumers who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Opt-Out of Personal Information Sharing and Selling Rights
You have the right to request that we discontinue sharing or selling any of the personal information that we collected about you and retained, subject to certain exceptions in the CCPA.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected about you and retained, subject to certain exceptions in the CCPA.
Non-Discrimination Rights
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Access, Data Portability, and Deletion Rights
You may exercise your access, data portability, and deletion rights described above by either:
- Calling us
- Completing and submitting the form below