Customer Testimonials

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Google Nov 25, 2020

Excellent experience handling a manufacturer recall. Great communication throughout. I especially appreciated the COVID-19 protocols and a bonus: they washed my car!

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Google Nov 24, 2020
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Google Nov 24, 2020

Very helpful and polite. Unfortunately they could not replicate the issue so it was not fixed. Other than that, great customer service.

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Google Nov 24, 2020

Great service as usual, I know it can be a bit more than an independent mechanic but at least I know it’s Toyota certified. My only frustration is the waiting and I am very hesitant to use the shuttle these days. I had an appointment but I happened to get assigned a time slot just before folks went on lunch break, so that added to the waiting period.

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Google Nov 24, 2020

Brought my car in because it was not starting. TSC called back in an hour with diagnosis. Another hour later I was headed back to TSC in their courtesy shuttle. Problem solved!

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Google Nov 23, 2020

A very good friend of mine recommended that my wife and I should go to Toyota of Santa Cruz when we were looking for our new car. We knew exactly what we wanted but had a hard time finding the vehicle with the specs we wanted. Nathan Casillas took the time andf ound us our car. Honestly, everything went so smoothly. It was without a doubt the quickest and easiest time we have had purchasing a car. Normally I only go through my best friend. But when we are ready for our 4 runner we will be going to see Nathan ...

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Google Nov 23, 2020
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Google Nov 22, 2020

Excellent service. Excellent personnel. Very professional.

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Google Nov 22, 2020

Great service and knowledgeable employees.

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Google Nov 21, 2020

Fair, courteous, knowledgeable sales staff. They don't pressure you. The repair shop does very good work and it's wonderful that they have a shuttle to take you home when you drop your car off and to pick you up when you have to get your car

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